Add an Account to Your Organization

As an Account Administrator, you can add user accounts to your organization.

When you add a user account from another organization, the account can access your organization's private space on XChange (

To add an account to your organization, perform the following steps:

  1. Log into Account Manager.
  2. Click User.

    The Users page opens, showing a list of accounts.

  3. Click Add User.
    The Email validation page opens.
  4. In the Email Address field, enter the email address of the account you want to add to your organization.
  5. Click Add.

    If Account Manager cannot find the account, the Add User page opens and you can create an account (see Create a User Account). If Account Manager finds the account, you can click Add to add the account to your organization.

    If the user account is from another organization (for example, a partner account), the added account shows up in the user list of your organization under Invited Users. A message is sent to the user's email address, which notifies the user about the membership in your organization.

    After the user account is added to your organization, you can manage the account's access to various Commerce Cloud applications.