Managing Instances in Control Center

Control Center enables you to view the status of instances in your organization, and to perform appropriate actions against those instances, provided you have sufficient permissions.

When you login to Control Center, you can see your organization, your realms, and your instances:

When you view a realm, you see the aggregated statuses of the instances contained in the realm.

You can search for a specific instance by entering an instance name in the search field.

The following table describes the different statuses shown in Control Center:

Status Description Available actions in Control Center
System up and running The instance is running normally. For PIG instances, you can restart the instance. For sandboxes, you can restart, stop, or initialize the instance.
System down The instance is down due to a technical problem, not because a user intentionally stopped the instance. For PIG instances, you can restart the instance. For sandboxes, you can start or initialize the instance.
Administratively down

The instance is down because it was manually stopped by an administrator or by a user with permission to stop the instance. (You can check the audit log to see who stopped an instance.)

For PIG instances, you can start the instance. For sandboxes, you can start or initialize the instance.
Starting The instance is currently starting. No actions are available for either PIG instances or sandboxes.
System running DBInit The instance is in the process of being initialized. No actions are available for either PIG instances or sandboxes.
Maintenance The label "Maintenance" appears in addition to the instance status when Commerce Cloud performs maintenance. No action can be performed by the user during this time. No actions are available for either PIG instances or sandboxes.

In addition to viewing the status of instances, you can also perform the following actions: