Create a Gift Certificate

Create gift certificates individually using Business Manager. Because you can't stage gift certificates, create and manage them in your Production environment.

Whether a gift certificate is redeemable depends on its status and whether it's enabled.

Status Description Enabled=True Enabled=False
Pending An existing, unredeemable gift certificate Not redeemable Not redeemable
Issued An existing, unused gift certificate Redeemable Not redeemable
Partially Redeemed A gift certificate with part of the balance redeemed Redeemable Not redeemable
Redeemed A gift certificate with no remaining balance Not redeemable Not redeemable
  1. Select Merchant Tools > site > Online Marketing > Gift Certificates.
    Use the menu at the end of the row to edit or delete a coupon.
  2. Click New.
  3. Enter the required information and click Apply.

    System-generated gift certificate codes are 16 characters and alpha-numeric. Salesforce B2C Commerce supports legacy 10-character codes for backward compatibility.

  4. To view the list of gift certificates, click Find.
X Privacy Update: We use cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used. By continuing to use this site you are giving us your consent to do this. Privacy Policy.