Troubleshooting Session ID/Request ID

The session and request IDs can help you uncover key information about what is going wrong.

Session ID

The session ID is created by the Web Adapter during the first request. It's stored in a cookie and consists of:

Example: KEtLmGyI43gRwyow53NbmmyCjJy1Vshf1oU=

Request ID

The request ID is also created by the Web Adapter, but as a random series of characters. It's passed with the request to the Application Server.

Example: y2PuahYWlogkQAgAKk

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Troubleshooting