EBay Provider Settings

The behavior of eBay Auctions are configured in the eBay Provider in the Administration module. For general information on Order Management providers, see Order Management Providers.

In addition to Order Management settings, the eBay Provider includes a link to eBay, where you link your eBay account with Order Management. This creates a security token and authorizes Order Management to share your seller information with eBay. The token is valid for 1 year, so you must repeat this process annually. To link your eBay account to Order Management, follow these steps:

  1. In the Settings accordion menu, select Providers. The Provider Manager appears.
  2. Click eBay under the list of Providers.
  3. Click the Company Level link under eBay Provider Profiles. The Global Object Configuration page opens.
  4. Click Click to attach an eBay account. This opens an eBay registration page.
  5. Log in using your eBay account credentials.
  6. Complete any additional security questions to proceed.
  7. Read and agree to the eBay terms.
  8. You are returned to the Global Object Configuration dialog. Your eBay username, token expiration date, and account status appear.
  9. Repeat this process prior to the token expiration date.

Default eBay settings are configured at the Catalog, Site or Company level. Specific settings can be configured at the Item or Category level via the corresponding Item or Category Details dialog. For information on the eBay Provider settings at the Item and Category levels, see Configuring Auction Settings via Item-Level and Category-Level Providers.

To configure the eBay Provider settings at the Catalog, Site, or Company level, follow these steps:

  1. In the Settings accordion menu, select Providers. The Provider Manager appears.
  2. Click eBay under the list of Providers.
  3. Select a Catalog from the Catalog drop-down list, select a Site from the Site drop-down list, or click the Company Level link under eBay Provider Profiles. If you have created a custom Profile, you can select it instead. The Object Configuration dialog for the selected level or Profile appears.
  4. To add a setting to the visible form, select it from the drop-down list and click Add Individual Setting.
  5. In the Data column, specify a value for each desired setting.
  6. Click Update to save the changes, click Cancel to close the dialog without saving and return to the Provider Manager page, or click Clear Configuration to clear all settings in the dialog.

The following table describes the functionality of each configurable setting. Note that hovering over the help (???) icon adjacent to certain fields in the UI opens a tool tip describing the associated field.

Group Provider Setting Label Data Description Setting Values
  Order Sync   Drop-down list with the following options:
  • eBay >> BF (default)
  • Disabled
Order Import Email Behavior Specifies the email behavior when orders are imported. Text field. The following entries are valid:
  • Send (default)
  • Suppress
Order Sync Import Mode   Drop-down list with the following options:
  • Order Based (default)
  • Transaction Based
Auto Map Attributes Specifies whether Order Management attempts to automatically map eBay Item Specifics to Order Management Attributes. Drop-down list with the following options:
  • No (default)
  • Yes
Map BusinessFlow Attributes to Item Specifics Maps eBay Item Specifics to Order Management Attributes, one per line. For example: eBaySize=Size Text field
Listing Inventory Module Options Specifies which optional functionality in the Inventory module is enabled. Check the box for a function to enable it. Checkboxes:
  • Item Location Tracking (checked by default)
  • Receive Returns (checked by default)
  • Return Exchanges
Return Credit Destination (Default) Specifies the default option for applying return credits. Drop-down list with the following options:
  • Original Methods (default)
  • Gift Card
  • No Credit
Inventory Return Credit Includes Specifies which charges are included in a return credit. None are selected by default. Check the box for a charge to include it in return credits. Checkboxes:
  • Shipping
  • Handling
Return Credit Options Specifies which options are presented to the user for return credits. Checkboxes:
  • Original Methods (checked by default)
  • Gift Card (checked by default)
  • No Credit (checked by default)
Modules System Enabled Enables Fulfillment Center. This is checked by default. Unchecking this box makes Fulfillment Center unavailable. Checkbox
System Task Suspensions Temporarily suspends certain automated tasks without affecting any other settings. Checking one of these tasks will prevent it from running until it's unchecked. None are checked by default. Checkboxes:
  • BatchAllocationTask
  • BatchPrintTask
  • BatchWorkflowTask
Dashboard Enabled Controls whether the Fulfillment Center Dashboard is available. Select All Users to make it available, or Disabled to make it unavailable. The default selection is All Users. Drop-down list with the following options:
  • All Users (Default)
  • Disabled
Allocation Enabled This setting is related to unimplemented functionality and can be ignored. N/A
Warehouse Manager Enabled Controls whether the Warehouse Manager is available. The Warehouse Manager provides control over the automatic printing of pick sheets and over the order in which items are picked. Select All Users to make it available, or Disabled to make it unavailable. The default selection is All Users. Drop-down list with the following options:
  • All Users (Default)
  • Disabled
Inventory Station Enabled Controls whether the Inventory Station is available. The Inventory Station is a scanning application that allows fulfillment site users to receive and process returns. Select All Users to make it available, or Disabled to make it unavailable. The default selection is All Users. Drop-down list with the following options:
  • All Users (Default)
  • Disabled
Pack Station Enabled Controls whether the Pack Station is available. The Pack Station is a scanning application that confirms the Items and quantities picked and packed for shipping. Select All Users to make it available, or Disabled to make it unavailable. The default selection is All Users. Drop-down list with the following options:
  • All Users (Default)
  • Disabled
Pick Station Enabled Controls whether the Pick Station is available. The Pick Station is a scanning application that confirms the Items and quantities to be picked for a shipping order. Select All Users to make it available, or Disabled to make it unavailable. The default selection is All Users. Drop-down list with the following options:
  • All Users (Default)
  • Disabled
Pick Pick Label Sort Controls the order in which Items are printed on pick sheets. Drop-down list with the following options:
  • Shipping Order (Default)
  • Location
Print Warehouse Sort Controls the order in which pick sheets and pack sheets are printed. Drop-down list with the following options:
  • Date (Default)
  • ID
  • Location
Warehouse Printing Specifies which types of documents are automatically batch printed in the warehouse when a print engine is installed there. None are selected by default. Checkboxes:
  • Pick Sheet
  • Pick Label
  • Pick Sheet (Grouped)
  • Pack Sheet
Warehouse Print Max Order Pick Specifies the maximum number of Shipping Orders that will be printed for picking in a single batch. The default value is 50. Text field
System Additional Settings Reserved for additional settings that might be made available. Text field
Items Site Additional Links Lets you add extra links to the site map navigation, one per line. The syntax is as follows:
Link1_Label=Link1_URL
Link2_Label=Link2_URL
Text field
X Privacy Update: We use cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used and to tailor advertising. By continuing to use this site you are giving us your consent to do this.