Batch Emails

The Batch email tool can be used to search, view, and manage Batch Emails in Order Management. See Sending Batches of Order Emails in the Administration Module for steps to send an email for one or more orders from any list of orders.

To access the Batch Emails tool, click Batch Emails from the Utilities accordion menu in the left navigation panel. The Batch Email page appears. From here you can do the following:

Search for Batch Emails using the Search tool along the top of the page. The Batch Email search results appear.
Perform an action on one or more Batch Emails including Clear an Alert, Suspend Batches, or Unsuspend Batches.
View a Batch Email Details page by clicking on the Batch ID link. The Batch Email details page appears with the following sections: General Information, Summary, Extended Attributes, and Details (Activity, Email, and System Events). You can also add an Activity or an Email using the Add button.

The following table describes the components on the Batch Email pages:

Fields and Buttons	Description
Activities search fields and Search button	Includes the following controls for searching for activities or narrowing the shown list of activities. To narrow the list, set the controls and click Search. Tag Catalog Site A drop-down list to search by Template, Label, or Object ID. Quick Search: A drop-down list to search by Active, Alerted, Locked, Suspended, NotVisible, Close, or by Waiting Approval workflow status. Date Range Flag
Search Result Listing	When viewing a list of batch emails, the following fields are included. Note that any column heading that is underlined can be used to sort the results. Checkbox (to select a record) Alert ID Tag Catalog Site Date Label Template Progress Status Flag
Select Action drop-down and GO Button	When you select one or more Email Batches in the list using the check boxes, the Select Action drop-down list appears where you can lear an Alert, Suspend Batches, or Unsuspend Batches. Then click GO. No feedback appears.
Batch Email Details page	Shows the following information about the batch email: General Information section including the ID, Date, Object Type, Label, Description, and Template Name Summary section including the number of Orders in the Batch and the number of Orders in a pending process in the Batch Extended Attributes section, of any Attributes have been identified Details section including Activity, Emails, and System Events tabs. You can also click the New button to create an Activity or an Email.