Managing Inventory with Inventory Station

The Inventory Station manages item inventory at a warehouse location. In addition to receiving deliveries, accepting returns, moving quantities of Items between locations within the warehouse, and adjusting quantities, Inventory Station can be used to create returns and return orders for Items that are returned to the warehouse without prior arrangements.

Note: You can use the Administration module to search for inventory, manage item inventory levels, transfer inventory between sites, manage vendors, and manage purchase orders in the Administration module.

The following diagram summarizes the available actions in Inventory Station.

Scenarios

Following are some typical scenarios encountered by a Warehouse Manager user.

Scenario: receiving returned items with No RMA
A returned item that has no existing return order is received at the warehouse.
Action
The warehouse resource processes the return by following these steps:
  1. In Order Management Fulfillment Center: click Inventory Station.
  2. Select Receive Return.
  3. Select Order No. from the list in the upper left of the page.
  4. Enter the sales order number enclosed with the returned item in the text field and press Enter. A list of items in the order display.
  5. Click the Return button associated with the returned Item.
  6. On the window that opens, enter 1 in the Quantity field.
  7. Because the item is in resaleable condition, select Restockable.
  8. Select Unknown from the Reason list.
  9. Enter Blind return in the Description field.
  10. Click Update to close the window.
  11. Select Credit to Original Methods from the list at the bottom of the page.
  12. Click Submit. A return order is automatically generated.
Scenario: stocking items at a warehouse location
A delivery of two items is received and assigned to a warehouse location.
Action
The warehouse resource receives and stocks the item by following these steps:
  1. In Order Management Fulfillment Center: click Inventory Station.
  2. Select Receive Delivery.
  3. Click New Delivery.
  4. Enter the delivery reference number in the Reference field.
  5. Enter a description of the item in the Notes field.
  6. Click Next.
  7. Scan the item code.
  8. Enter the quantity of the item received in the delivery in the Quantity field.
  9. Scan the tag for the warehouse location where the item is stocked.
  10. Click Receive.
  11. Repeat steps 7-10 for the second Item.
  12. Click Complete.