Configure Multiple Currencies

Order Management supports multiple currencies in order processing, payment processing, invoices, item pricing, product descriptions, reports, and collections. You can also enable the available currencies in Customer Service Center when creating a customer order or retrieving product pricing information from B2C Commerce.

Note: English-speaking countries can select their own currency.

See Configuring a Base Locale to configure the base system currency, which reflects the summary and search totals on Dashboards, Queues, item pricing, and log.

See Configuration Localization.

  1. In Order Management Administration: click Settings > Preferences.
  2. On the General tab, click Currencies.
  3. To enable multiple currencies, select Enabled.
    The Currency list appears on the right side of the page. If currencies exist, they appear with a currency code, exchange rate, and an indicator of visibility.
  4. To add a currency, select it from the Currency list and click Add.
  5. Select the currency label.

    The following parameters open, which can be added or edited:

    • Code: identifies the currency code, which is typically standardized and can't be changed.
    • Visible: when selected, makes the currency code visible on Order Management pages.
    • Exchange Rate: represents currencies in other locales.
  6. Click Update.