Amazon Provider Settings

The Amazon Connector is configured in the Amazon Provider in the Administration module. For general information on Order Management Providers, see Configuring Providers.

In addition to Order Management settings, the Amazon Provider includes a link to Amazon Seller Central, where you link your Amazon account with Order Management. This creates a security token and authorizes Order Management to share your seller information with Amazon. Note that this token might expire after a period of time, in which case you need to repeat this process. To link your Amazon account to Order Management, follow these steps:

  1. In the Settings accordion menu, select Providers. The Provider Manager appears.
  2. Click Amazon under the list of Providers.
  3. Click the Company Level link under Amazon Provider Profiles. The Global Object Configuration dialog appears.
  4. Click Click to Allow Order Management Access to Amazon at the top of the dialog. This opens the Amazon Seller Central login page.
  5. Log in using your Amazon Seller Central account credentials.
  6. Read the Amazon MWS Agreement and click Submit.
  7. Click Continue.
  8. Record the Amazon Token Request Process information and provide it to Retail Practice. This includes the following information:
    • IP
    • Domain
    • Status: Merchant ID
    • Marketplace ID

Amazon Provider settings are always configured at the Company level. To configure the Amazon settings, follow these steps:

  1. In the Settings accordion menu, select Providers. The Provider Manager appears.
  2. Click Amazon under the list of providers.
  3. Click the Company Level link under Amazon Provider Profiles. The Object Configuration dialog appears.
  4. To add a setting to the visible form, select it from the drop-down list and click Add Individual Setting.
  5. In the Data column, specify a value for each desired setting.
  6. Click Update to save the changes, click Cancel to close the dialog without saving and return to the Provider Manager page, or click Clear Configuration to clear all settings in the dialog.

The following table describes the functionality of each configurable setting. Note that hovering over the help (???) icon adjacent to certain fields in the UI opens a tool tip describing the associated field.

Group Provider Setting Label Data Description Setting Values
Fulfillment Fulfillment Latency The number of days after an order is received that it is shipped. Text field
Inventory Inventory Export Sync Includes Specifies whether to include certain types of Items in the Inventory export. Checkboxes:
  • Suspended
  • Vendor Quantities
Inventory Export Unlimited Backorderable Behavior Specifies how Backorderable Items are handled by the inventory export. Drop-down list with the following options:
  • Send Unlimited Quantities (default)
  • Use Actual Quantities
Listing Listing - Item Type Specifies the type of Item . Text field
Listing - Launch Delay Length of time to delay the launch of Item sales. This is generally used as a buffer to allow for review before a sale goes live. Drop-down list with the following options:
  • None
  • 30 min
  • 1 hr
  • 2 hr
  • 4 hr (default)
  • 1 day
  • 7 days
  • 30 days
Listing - Product Type Specifies the product type. Drop-down list with the following options:
  • Clothing
  • Miscellaneous
  • CameraPhoto
  • Home
  • Sports
  • Tools
  • Gourmet
  • Jewelry
  • Health
  • CE
  • SoftwareVideoGames
  • Wireless
  • Beauty
  • Office
  • MusicalInstruments
  • AutoAccessory
  • PetSupplies
  • ToysBaby
Listing - Registered Parameter The value might be provided by Amazon during the Amazon registration process. If no value was provided by Amazon, do not define this setting. Drop-down list with the following options:
  • PrivateLabel
  • Specialized
  • NonConsumer
  • PreConfigured
Gift Message Available If checked, specifies that gift messages can be printed for Items. Checkbox
Giftwrap Available If checked, specifies that Items can be gift wrapped. Checkbox
Condition Type The general condition of the Item. Drop-down list with the following options:
  • New
  • Refurbished
  • UsedLikeNew
  • UsedVeryGood
  • UsedGood
  • UsedAcceptable
  • CollectibleLikeNew
  • CollectibleVeryGood
  • CollectibleGood
  • CollectibleAcceptable
Condition Note A more detailed description of the condition of an Item. Text field
Legal Disclaimer Legal text to be shown with Item listings. Text field
Manufacturer Specifies the manufacturer of the Item. Text field
Brand Specifies the brand of the Item. Text field
Order Order ID Expression Data binding syntax for order ID translation. {0} is used as a replacement for the next order in sequence. If this field is left empty, then the system will use standard Order Management order IDs. Text field
Order Shipping Method Map Used to map Amazon generic shipping methods (for example, Ground, SecondDay) to carrier-specific methods as defined in Order Management (for example, UPSGround, FedEx2DayFreight). The syntax is as follows:

Configured shipping methods can be found in the Shipping Provider.
Text field
Amazon Order Catalog Code Orders are assigned to this Order Management Catalog. Generally, this is Amazon. Text field
Gift Wrap Style Mapping Used to map Amazon gift wrapping styles to Order Management GIFT_WRAP_STYLE values. The default map is as follows:
standard gift wrap=standardGiftWrap
oversize gift wrap=oversizeGiftWrap
Text field
System Debug Logging Enables verbose logging for use by Salesforce Support. This is usually not checked. Checkbox
Additional Settings This setting isn't used. Text field
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