Configuring Auction Settings via Item-Level and Category-Level Providers

While general eBay Provider settings for auctions can be set at the Company level, settings for individual listings and for listings in certain Categories can be set at the Item or Category level. These will override any settings made in the eBay Provider at a higher level.

To configure the eBay Provider settings at the Item or Category level, follow these steps:

  1. Open the Details page for the Item or Category.
  2. Open the Provider dialog as follows:
    • Item: Click the Provider Configuration icon ().
    • Category: Click Provider Attributes.
  3. Select Auction - eBay from the Provider selection drop-down at the top of the dialog.
  4. For an Item, you can look up the eBay Product Reference ID by clicking the link at the top of the page to open the Reference ID search form. The search form includes the following search fields:
    • eBay Item ID
    • UPC
    • Keyword
  5. For a Category, you can attach an eBay account to the Category by clicking the Click here to attach an eBay account link. This opens an eBay registration page. Follow these steps:
    1. Log in using your eBay account credentials.
    2. Complete any additional security questions to proceed.
    3. Read and agree to the eBay terms.
    4. You are returned to the Category Object Configuration dialog. Your eBay username, token expiration date, and account status appear.
    5. Repeat this process prior to the token expiration date.
  6. If desired, select a custom Profile from the drop-down list.
  7. To add a setting to the visible form, select it from the drop-down list and click Add Individual Setting.
    Note: By default, no settings are included. Only settings that you select from the list and add are used.
  8. In the Data column, specify a value for each desired setting.
  9. Click Update to save the changes, click Cancel to close the dialog without saving and return to the Item or Category details, or click Clear Configuration to clear all settings in the dialog.

The following table describes the functionality of each configurable setting. Note that hovering over the help (???) icon adjacent to certain fields in the UI opens a tool tip describing the associated field.

Group Provider Setting Label Data Description Setting Values
  Map BusinessFlow Attributes to Item Specifics Maps eBay Item Specifics to Order Management Attributes, one per line. For example: eBaySize=Size Text field.
Listing eBay Auction type Specifies the type of auction. Drop-down list with the following options:
  • Unknown (default selection)
  • Chinese Auction
  • Dutch Auction
  • Live Auction
  • Ad type Auction
  • Stores Fixed Price Auction (US only)
  • Personal Offer Auction
  • Fixed Price Item (BIN only)
Storefront - Category The numeric ID for a custom category in your eBay store. Text field. The default value is "1".
Storefront - Category2 The numeric ID for a custom category in your eBay store. Text field. By default, this field is empty.
Storefront - Length of the store listing Specifies the number of days that the store listing is active. If this setting is defined, it overrides any listing length set on the actual auction record. Drop-down list with the following options:
  • 3
  • 5
  • 7
  • 10
  • 20
  • 30 (default selection)
  • 60
  • 90
  • 120
Listing - Title (55) The auction title. Text field.
Listing - Multi Title (55) Text to append to the auction title. Text field.
Listing – Additional Title Information (55) The auction subtitle. If this isn't set, then the Item Description Title is used. Text field.
Listing - Starting Price The initial bid price. Text field.
Listing - BIN Price The "Buy It Now" price. Text field.
Listing - Reserve Price The reserve bid price. Text field.
Listing - eBay Global Shipping Platform Flag that specifies whether to opt in to the eBay Global Shipping Platform. The default value is no. Drop-down list with the following options:
  • No (default selection)
  • Yes
Listing - Category Configuration Used to map Order Management Categories to eBay categories, and to add eBay Item Specifics and Return Policies. Detailed instructions for using this setting are found in Mapping Order Management Categories to EBay Auction and Storefront Categories and in Mapping Order Management Item Properties and Attributes to EBay Item Specifics. Selection form. Clicking links and buttons on this form opens a dialog form served from eBay.
Listing – Item Custom Specifics Map Used to map Order Management Item properties and Attributes to eBay Item Specifics. The syntax is eBay_Item_Specific_Name=value. Detailed instructions for using this setting are found in Mapping Order Management Item Properties and Attributes to EBay Item Specifics Text field. See related topic.
Listing - Use Free Ship Behavior When enabled, adds the shipping cost to the listed Item price and sets the shipping cost on the listing to zero. This is disabled by default. Drop-down list with the following options:
  • No (default selection)
  • Yes
Listing - Product Reference ID The eBay Product Reference ID. You can look up this value using the link at the top of the Item-level Provider settings dialog. Text field.
Condition The eBay condition ID for the listing. The default value is New. Drop-down list with the following options:
  • New (default selection)
  • New other (see details)
  • New with defects
  • Manufacturer refurbished
  • Seller refurbished
  • Used
  • Very Good
  • Good
  • Acceptable
  • For parts or not working
Condition Description Text that further describes the condition of the listing. Text field.
Listing Upgrade
Note: Settings in this section represent eBay listing upgrades and might incur eBay charges.
Upgrade - Add Hit Counter Specifies a hit counter to appear on the listing page. Drop-down list with the following options:
  • None (default selection)
  • Honesty Style Counter
  • Green LED
  • Hidden
  • Basic Style
  • Retro Style
  • Hidden Style
Upgrade - Include Image In Gallery When enabled, the listing image appears in search results in both the Picture Gallery and List views. If the listing doesn't have the Gallery feature, then a generic image is used. Drop-down list with the following options:
  • No (default selection)
  • Yes
Upgrade - Use Bold Title When enabled, the listing title appears in a bold font.
Note: This upgrade isn't applicable to eBay Motors listings.
Drop-down list with the following options:
  • No (default selection)
  • Yes
Upgrade - Highlight When enabled, the listing appears in a distinct color in lists. Drop-down list with the following options:
  • No (default selection)
  • Yes
Upgrade - Featured in a gallery When enabled, the listing is highlighted at the top of search results. Drop-down list with the following options:
  • No (default selection)
  • Yes
Upgrade - Featured Plus When enabled, the listing appears prominently in the Featured Items section of its category list and stands out in search results. It will also appear in the regular, non-featured lists.
Note: This upgrade is only available to sellers with a Feedback rating of 10 or higher.
Drop-down list with the following options:
  • No (default selection)
  • Yes
Upgrade - Super Feature When enabled, the listing will have a very good, but not guaranteed, chance to rotate into a special appear on eBay’s home page. This is the highest level of visibility.
Note: This upgrade isn't applicable to eBay Motors listings.
Drop-down list with the following options:
  • No (default selection)
  • Yes
Setting Setting - The global eBay site to list the items The eBay site on which to place the listing. The default is United States. Drop-down list with the following options:
  • United States (default selection)
  • Canada
  • United Kingdom
  • Australia
  • Austria
  • Belgium (French)
  • France
  • Germany
  • Italy
  • Belgium (Dutch)
  • Netherlands
  • Spain
  • Switzerland
  • Taiwan
  • eBay Motors
Setting - Accepted payment methods The payment methods to be accepted for the listing. None are checked by default.
Note: Not all methods might be available under current eBay policies.
Checkboxes:
  • Money Order/Cashiers Check
  • Discover
  • Collect on Delivery
  • Lets sellers accept credit cards as payment for the transaction (through Billpoint)
  • Other
  • Credit card acceptable payment term
  • Personal Check
  • American Express
  • Online Escrow (buyer)
  • Seller accepts Electronic Check through Billpoint
  • See Item Description
  • Payment on delivery acceptable payment term
  • Visa/MasterCard
  • PayPal
  • Online Escrow (seller)
  • Seller accepts Instant Purchase through Billpoint
  • Direct transfer of money acceptable payment term
  • Paybox a third party mobile phone payment service
Setting - Length of the auction The number of days that an auction will run. The default is 7. Drop-down list with the following options:
  • 3
  • 5
  • 7 (default selection)
  • 10
Setting - Private Auction Specifies whether the auction is private. The default is no. Drop-down list with the following options:
  • No (default selection)
  • Yes
Setting - Shipping Discount Profile ID Used in conjunction with the profile on eBay to apply a shipping discount. Text field
Setting - Shipping Irregular Specifies whether the shipping packaging is an irregular shape and/ or size and might require special handling.
Note: Used for calculated shipping costs only.
Drop-down list with the following options:
  • No (default selection)
  • Yes
Setting - Shipping Package Specifies the type of shipping packaging. The default value is PackageThickEnvelope. Drop-down list with the following options:
  • BulkyGoods
  • Caravan
  • Cars
  • Europallet
  • ExtraLargePack
  • Furniture
  • IndustryVehicles
  • LargeEnvelope
  • Letter
  • Motorbikes
  • OneWayPallet
  • PackageThickEnvelope (default selection)
  • UPSLetter
  • USPSFlatRateEnvelope
  • USPSLargePack
  • VeryLargePack
Setting - Enable Item Financing Specifies a financing option.
Note: eBay charges might apply to the seller when a financing option is selected.
Drop-down list with the following options:
  • Limited time offer: "No Payments for 3 Months" appears for items over $50 (free for sellers) (default selection)
  • 6 months deferred interest for total purchases over $199 (1.75% selling fee)
  • 12 fixed monthly payments at 12.9% APR for total purchases over $999 (1.25% selling fee)
  • 24 fixed monthly payments at 12.9% APR for total purchases over $1,999 (2.75% selling fee)
Setting - Best Offer Specifies whether a best offer bid might be accepted. Drop-down list with the following options:
  • No (default selection)
  • Yes
Setting - Skype Specifies whether the seller's Skype contact information is included in the listing. Drop-down list with the following options:
  • No (default selection)
  • Yes
Setting - Shipping Override If this is set, then it overrides the Shipping Rule for eBay Mapping. Drop-down list with the following options:
  • Freight Flat (default selection)
  • Free
Dispatch Time Max Specifies the maximum number of business days taken to prepare an Item to be shipped after receiving payment. This is the time to give the Item to the shipping carrier and doesn't include the actual shipping time. There is no default value. Text field
Setting - Item.TaxCategory Tax exception category code. Only for use by sellers who have opted in to sales tax being calculated by a third-party tax vendor. There is no default value. Text field
System Additional Settings Reserved for possible additional future settings. Text field
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