Handling Payments in the Administration Module

Usually, payments are handled without user intervention – Salesforce B2C Commerce handles the initial payment, and Order Management automatically generates Invoices and applies payments to them. However, sometimes you enter or process a payment manually. These actions are performed in the Order Management Administration module; most of them are not available in the Order Management Customer Service Center. (Customer Service Center functions are covered in that section of the documentation.)

The following sections describe the different Payment operations: