Suspending and Unsuspending Objects in the Administration Module

In certain situations, you might need to temporarily halt the progress of an Object through the Order Management workflow. For example, you might want to hold up an order due to a fraud prevention warning. You can stop an Object from continuing through the workflow by suspending it. Similarly, you can let a suspended Object continue through the workflow by unsuspending it.

To suspend one or more Objects, follow these steps:

  1. Open the appropriate Manager for the desired Object type (Orders, Invoice)
  2. Select a list of Objects from the Summary section or search for Objects using the form at the top of the page.
  3. Select one or more Objects in the list using the checkboxes.
  4. Select Suspend object_type from the Run an action on these ___ objects drop-down list.
  5. Click GO. Suspended Objects are highlighted with a yellow background in Object lists.

To unsuspend one or more Objects, follow these steps:

  1. Open the appropriate Manager for the desired Object type (Orders, Invoice)
  2. Select a list of Objects from the Summary section or search for Objects using the form at the top of the page. You can select Suspended from the Quick Search drop-down list in the search form to restrict the search to suspended Objects.
  3. Select one or more Objects in the list using the checkboxes.
  4. Select Unsuspend object_type from the Run an action on these ___ objects drop-down list.
  5. Click GO. The unsuspended Objects are no longer highlighted in yellow.