Voiding Shipping Orders in the Administration Module

You might need to void a Shipping Order that can't be fulfilled. This must be done in the Administration module as follows:

  1. Find the Shipping Order as described in Searching for Shipping Orders in the Administration Module.
  2. Open the Shipping Order details dialog.
  3. Click Void in the upper right corner of the dialog. The status of the Shipping Order is changed to Void and it isn't processed further. However, the Order record remains in the database.