Payment Queues

Payment Queues are used to track and manage payments as they progress through the workflow. They can be accessed on the Administration module Home page, in the Orders Manager, or in the Payment Manager.

Queue

Description

Priority

Alerted

Payments that might require attention

High

Unattached

Payments that are not associated with an invoice, leaving the associated Order unreconciled

High

Orphaned

Payments that are not associated with an open Order or Invoice

High

Waiting Authorization

Payments that have not been authorized, usually due to a failed authorization attempt

High

Waiting Capture

Payments that have been authorized but not yet captured

Medium

Waiting Application

Payments that have not been applied to an open Invoice (includes Orphaned Payments)

Medium