CyberSource

CyberSource is a global payment gateway that allows Salesforce B2C Commerce merchants the ability to accept payments in multiple currencies. CyberSource supports Multi-Capture and Tokenization. In addition to credit card payment methods, CyberSource supports the Apple Pay, Android Pay, PayPal, and Visa Checkout payment methods. (PayPal and Visa Checkout are custom charge payment method.)

Note: The features for the Visa Checkout and PayPal are custom charge payment methods and do not support Credit transactions or Tokenization.
Note: Decision Manager is the CyberSource fraud management portal that receives payment transactions and validates them against fraud. In the case of an order item reshipment, there is no payment transaction resent to the CyberSource Decision Manager.
Note: A 'Reship Order Excludes' setting can be set to 'True' to exclude reship orders. By default, the value is set to 'False' (enables reship orders). The provider can be set in Administration: Settings > Providers > CyberSource Decision Manager. Contact Commerce Cloud Support to enable Decision Manager functionality.

The CyberSource Payment Methods topic lists the payment methods available for use with CyberSource.

Features

Processor CyberSource Comments
Type Payment Gateway http://www.cybersource.com
Auth/Capture Yes In Order Management Administration: click Settings > Providers > Customer Service, enter AuthOnly in the Order Entry Payment Transaction Override setting. For example, Visa=AuthOnly.

Note: For PayPal and Visa Checkout, Auth is supported without tokenization.

Sale Yes In Order Management Administration: click Settings > Providers > Customer Service, enter Sale in the Order Entry Payment Transaction Override setting. For example, Visa=Sale.
Void Yes  
Credit Yes Note: For CyberSource PayPal and Visa Checkout transactions, a Credit transaction is not supported.
Refund Yes  
Multi-Currency Yes  
Multi-Capture Yes  
Tokenization Yes Note: CyberSource PayPal supports tokenization as a custom charge. The Billing Agreement ID is used as the token and only supports Sale transactions. CyberSource Visa Checkout does not support tokenization.
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