Analytics and Reporting for Promotions

Salesforce B2C Commerce reports on promotions via analytics reports, the debug logger and system logs.

Processing Reports

Because many implementations use pipelines to process promotions, the Pipeline Usage and Pipeline Errors reports might provide useful information when testing and troubleshooting promotions.

See Analytics Technical Reports. You can also use the Pipeline Debugger.

Conversion Reports

The Promotion Conversion report tracks promotion conversions. See Analytics Conversion Reports.

System Logs

The system logs capture information that is related to API processing, data staging and error handling. These logs might provide useful information when troubleshooting promotion-related issues.

See Understanding Log Files.