Tiered Discounts

In Salesforce B2C Commerce, you can tier discounts so that the discount amount increases as the customer buys more products or spends more money. You can configure tiered discounts within a specific promotion that have multiple threshold levels for conditional parameters, where the discount varies by threshold and can't be combined.

These are some examples:

You can create tiered discounts for product, order and shipping discounts, with these exceptions.

Discount types can vary across tiers, for example:
When you create tiered discount rules for conditional product promotions, the qualifying and discounted product rules must be the same across tiers. In the following example, the ABC brand rule and price rule must be the same:
You can't configure:


Spend $100 or more, save $10, spend $200 or more, save $25, spend $300 or more, and save $40

If this was configured as a single order promotion with multiple discount rules, a consumer spending $320 would save $40, not ($10+$25+$40=$75). If you configured this as three separate promotions, each with an individual discount rule, that same consumer would qualify for all three promotions and get $75 off. Using tiered promotions, you can prevent consumers from stacking discounts.

Related Links

Promotion Discounts

Controlling Promotions