Log Users Views of Personal Identification Information

Configure Business Manager to make security log entries when a user views a shopper’s personal identification information (PII) in the Order module, Customer module, or Coupon module. When a user clicks a button, tab or field that displays a shopper’s PII, the security log updates with details about when, who, and what is viewed. For example, When the user views an order, the security log is updated with a timestamp, the user, and the order number viewed.

How: To activate the logging option, contact Salesforce Customer Support. By default, the logging option isn’t active.

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