Certona Resonance

Certona's Resonance Engine tracks:

With this collected information, Certona delivers customer-specific suggestions. If the customer has yet to be profiled, alternative static product recommendations can appear, such as top-sellers.

Resonance isn't a standard component of Commerce Cloud, but an add-on feature that is resold as an option. It can be purchased as part of a Commerce Cloud subscription. Contact Commerce Cloud Support for additional information.