Sending Catalog Feeds to Certona

Use Business Manager to send a catalog feed, containing all product IDs, to Certona via FTP:

  1. The catalog is defined by the merchant in Salesforce B2C Commerce.
  2. The merchant triggers the feed to transfer the data to the Certona system.

    The process is the same for the initial and any subsequent feed.

The Certona Catalog Feed Schedule triggers and schedules the Certona product feed. This asynchronous process generates a file containing the IDs of all products related to the current site catalog, then transfers it to Certona via an FTP server.

Select site > Merchant Tools > Products and Catalogs > Catalog Feeds > Certona Resonance.

The remote file name equals the name of the B2C Commerce site, for example, Sites-YourShopHere-Site.xml.

This is an example of the XML file (Sites-YourShopHere-Site.xml) that will be sent:


<?xml version="1.0" encoding="UTF-8"?>
<catalog catalog-id="Site Catalog">
    <product product-id="PN00650"/>
    <product product-id="PN00652"/>
    ...
</catalog>
Note: Currently, the content of the file can't be customized (for example, to transfer additional product attributes to Certona such as brand or category).