Endless Aisle End of Support FAQ

In 2018, Endless Aisle transitioned to maintenance mode with no feature enhancements. Since then, only high-priority bug fixes and security updates were added to the reference app. Beginning September 1, 2021, the Endless Aisle reference app moves into End of Support.

Updated March 11, 2021

What is End of Support?

Salesforce Commerce Cloud no longer maintains, supports, or enhances the Endless Aisle product. Salesforce Commerce Cloud no longer maintains compatibility with OCAPI or validation of iOS versions.

Can I continue to use the reference app?

Yes, you can continue using the Endless Aisle reference app, but all maintenance, support, and enhancements are your sole responsibility. Salesforce understands that you invested a lot to provide amazing experiences for your customers.

Can I still use the Endless Aisle APIs with my custom application?>

Yes, you can have the same API access that you have now.

What is the timeline for end of life support?

February 2021

  • Validation of iOS version 14.4
  • Bug fix available that allows customers to upgrade to OCAPI version 19.1

September 2021

  • New Endless Aisle source code repository is available in Github. The repository allows all modules in the Endless Aisle repository to be built and compiled independently.
  • No maintenance or support is provided.
  • No validation of iOS versions

Why is this happening?

Endless Aisle has been in maintenance mode since 2018. Now more than ever, you must provide great solutions to your shoppers. Partners who are focused on and specialize in store solutions can help you deliver in this increasingly dynamic store space with speed and flexibility.

What happens after the End of Support date?

Salesforce Commerce Cloud no longer maintains, supports, or enhances the Endless Aisle reference app. Salesforce Commerce Cloud no longer maintains compatibility with OCAPI or validation of iOS versions.

You can download the updated file and have complete control of the source code for Endless Aisle. You can continue to build, change, maintain, and use the source code for the Endless Aisle reference app.

Is there a replacement product?

Replacements for Endless Aisle are third-party software solutions available through Salesforce partners like:

  • PredictSpring
  • MadMobile
  • NewStore
  • Tulip
  • Proximity Insights

Next Steps

February:

  • You can apply a known fix that allows you to move to OCAPI 19.1 with the B2C Commerce 21.1 release. Without this fix, you must stay on OCAPI version 18.1. API access remains available. The supported API versions are subject to the OCAPI versioning and depreciation policy OCAPI versions 15.x and 16.x will be retired on March 31, 2021.
  • Validation of iOS version 14.4. iOS versions beyond iOS version 14.4 aren’t validated.

September:

  • Salesforce updates the Endless Aisle source code repository for building and recompiling all the modules included in Endless Aisle. The updated repository is independent of Commerce Cloud. To change your existing implementation of Endless Aisle, you can download the last update file of the reference app from Github. Salesforce provides no maintenance or support for this file.

After End of Support:

  • Customers can download the repository for source code and continue to use Endless Aisle, though Salesforce provides no maintenance or support.
  • Retailers using Endless Aisle can determine whether to replace Endless Aisle with a third-party solution.
  • Moving to a different third-party solution is a new implementation. Salesforce offers no migration path.

Where can I ask additional questions?

Contact your Salesforce account representative with any questions.

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