An item of a ReturnCase
, created using method
. Initially the
ReturnCaseItem is NEW. No Return
created at this point. From NEW the item transitions in CONFIRMED state.
Now Return can be created. Next transition is either to
PARTIAL_RETURNED or to CANCELLED. At the end the item can be RETURNED (no other
Returns can be created.
The custom code implementing the ReturnHooks is
responsible to provide the logic for the transitions. Please refer to the
documentation of ReturnHooks
When the related ReturnCase were confirmed, only the the custom attributes of the return case item can be changed.
Order post-processing APIs (gillian) are now inactive by default and will throw
an exception if accessed. Activation needs preliminary approval by Product Management.
Please contact support in this case. Existing customers using these APIs are not
affected by this change and can use the APIs until further notice.