Configure Business Manager Email Settings

To define your own SMTP server for customer and platform email delivery, configure email settings.

  1. Select Administration > Operations > Email Settings.
  2. Click the Use customer email configuration checkbox.
  3. Enter username.
  4. Enter password.
  5. Enter hostname.
    Note: the SMTP server must support STARTTLS.
  6. Use the default port 587.
    Note: Port number 587 is blocked by default. To open port 587, contact your email service customer support.
  7. Enter a From address.
  8. (Optional) To use the defined server for your customer and platform emails, check Use for all email.
    Note: When Use for all email isn’t checked, only outgoing customer email uses the configured server, such as email that you generate to send to your shoppers. All platform email continues to use the default SMTP server that Salesforce provides.
X Privacy Update: We use cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used. By continuing to use this site you are giving us your consent to do this. Privacy Policy.