Apple Pay on the Web

Apple Pay on the Web can help convert mobile shoppers into mobile buyers. Apple Pay decreases friction in an ecommerce transaction, especially on iPhones, iPads, and Macs. Salesforce B2C Commerce supports Apple Pay on the Web Version 1.

Merchants can incorporate the ability to pay using Apple Pay on their storefront. Merchants can determine whether to show the Apple Pay button on their Product Detail Pages, Cart, and mini-Cart. The Apple Pay on the Web feature is enabled by default.

When Apple Pay is enabled on a merchant's storefront, the customer can click the Apple Pay button. Customers then use their iPhones to complete payment, just as they would in the store.

Integrating Apple Pay on a site involves:

merchant use of B2C Commerce functionality
engagement with Apple
use of a participating payment service provider (PSP)

For B2C Commerce merchants, the process of enabling Apple Pay depends on how their PSP enables Apple Pay on the Web. There are two possibilities:

the PSP uses the B2C Commerce API to implement Apple Pay
In this case, the merchant configures Apple Pay on the Web in Business Manager.
the PSP supports Apple Pay on the Web via their LINK cartridge
In this case, the merchant installs and configures the updated LINK cartridge and provides some configuration information in Business Manager.

Apple Pay Roles

There are several entities involved in enabling and using Apple Pay on B2C Commerce merchant sites:

B2C Commerce merchant (merchant)
If the merchant already uses a supported PSP, they simply configure Apple Pay on the Web in Business Manager.
Payment Service Provider (PSP)
B2C Commerce provides the API interface and works directly with key PSPs to enable Apple Pay on the Web. Each PSP determines whether to support this capability and which integration method (standard API or updated cartridge) they wish to support.
B2C Commerce merchant's customer (shopper)

Apple Pay on the Web Experience

The shopper's experience depends on what device they are using:

iPhone or iPad experience: If the shopper has Apple Pay on their iPhone or iPad, they see the Apple Pay button on the pages where the Merchant has added it. The shopper can then begin the checkout and payment process. The shopper taps the Apple Pay button and confirms the order details (payment, shipping option, totals) in the Apple Pay payment screen. The shopper completes the purchase via Touch ID or passcode.
Mac experience: To pay using Apple Pay, the shopper must be browsing the site on a 2012 or newer Mac desktop or laptop, running Safari. The shopper must have an iPhone or Apple Watch with Apple Pay setup. While browsing using Safari on their Mac, the shopper clicks the Apple Pay button and confirms the order details in the Apple Pay payment screen. The shopper then uses their iPhone or Apple Watch to complete the purchase via Touch ID or by clicking the side button on their Apple Watch.

Note: When a shopper clicks the Apple Pay button on a Product Detail Page, the quantity is automatically set to one. To purchase more than one of an item, the shopper adds the items to the cart and follows the standard checkout process for any payment type.

The default order of the shipping methods on the Apple Pay payment sheet shows the currently selected shipping method in the basket first. The currently selected methods are followed by the remaining applicable methods in the same order.