Troubleshooting with the Session ID and Request ID

When troubleshooting an issue, the session and request IDs can help you uncover key information.

The session and request IDs can help you uncover key information about what is going wrong.

Session ID

The session ID is created by the Web Adapter during the first request. It's stored in a cookie and consists of:

Example: KEtLmGyI43gRwyow53NbmmyCjJy1Vshf1oU=

The request ID is also created by the Web Adapter, but as a random series of characters. It's passed with the request to the Application Server.

Example: y2PuahYWlogkQAgAKk