Administrator Role

The administrator role is the top-level role for an organization. This role is automatically created and can't be deleted directly or indirectly by import.

The administrator role has the following properties:

Administrator access for all system modules is ensured via the following mechanisms:

Retrieving Passwords

We recommend that all customers and partners have one administrator who is responsible for the passwords of all their instances. This administrator is usually the default admin user account included with every new instance. The admin user can create other named accounts that also have administrator permissions.

Developers use their own accounts to access instances and don't change or reset the global administrator password. After a dbinit is run on a sandbox, the administrator is responsible for changing the passwords for the sandbox back to the original passwords. See Using Dbinit.

Security settings let the administrator configure Business Manager passwords behaviors. An administrator can retrieve or reset a forgotten password using the Forgot Password feature.

Note: Commerce Cloud Support only resets the main administrator password for the admin account. Only a user logged in as the admin user can reset other accounts with administrative access.

Import and Export

The import logic rejects deletion attempts for the administrator role (for example, via DELETE mode import). The import logic also rejects any modification of system module access privileges (for example, via REPLACE mode import). Both cases are logged as warning in the import log.

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