Existing Applications and Explicit Recommendations

Some Salesforce B2C Commerce storefront applications were developed using the product linking feature. This feature pre-dated the explicit recommendations feature in Business Manager and requires added considerations.

You can define product-to-product relationships to provide for replacement products, cross-sells, up-sells accessories, follow-up, a different order unit or spare parts. With the product linking feature, you define simple links between products. For example, linking older versions of a product with newer versions.

If you use the product links feature, you do not need to convert to the recommendations feature. B2C Commerce also supports product linking. However, enhancements are made only to the recommendations feature.

With a product linking and explicit recommendation implementation, you can:

When using both features, keep the following in mind:

Some reasons for moving away from a product linking implementation and switching to or adding recommendations include:

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