Access log files from Business Manager or a WebDAV client.
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To access log files from Business Manager, select and scroll to the WebDAV Acess section,
where you can click on links to see the logs.
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To access log files from a WebDAV client:
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Set up an SSL connection in Total Commander, using a valid Business
Manager user name and password with proper access to connect to the Logs
directory.
You can use any WebDAV client but we recommendTotal Commander. Make
sure to use the Total Commander WebDAV client and not the FTP client, as
sFTP is not supported.
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Use the following URL to access the logs:
https://<instance
name>/on/demandware.servlet/webdav/Sites/Logs
When connected, you can browse logs, search for error strings or
download to your environment.