The Appeasement represents a shopper request for an order credit.
Example: The buyer finds any problem with the products but he agrees to preserve them, if he would be compensated,
rather than return them.
The Appeasement contains 1..n appeasement items.
Each appeasement item is associated with one OrderItem
usually representing an Order
An Appeasement can have one of these status values:
- OPEN - the appeasement is open and appeasement items could be added to it
- COMPLETED - the appeasement is complete and it is not allowed to add new items to it, this is a precondition
for refunding the customer for an appeasement.
Order post-processing APIs (gillian) are now inactive by default and will throw
an exception if accessed. Activation needs preliminary approval by Product Management.
Please contact support in this case. Existing customers using these APIs are not
affected by this change and can use the APIs until further notice.