The Return represents a physical customer return, and contains 1..n
ReturnItems. The Return is associated with one
ReturnCase, and each
ReturnItem is associated with one
ReturnCaseItem and (via the
ReturnCaseItem) a single
OrderItem usually representing an
Order
ProductLineItem.
The ReturnItem records the quantity returned.
The Return can have one of these status values:
- NEW - the return is new, i.e. needs to undergo a check before it can be
marked as COMPLETED
- COMPLETED - the return is complete, this is a precondition for refunding the
customer for a return.
Order post-processing APIs (gillian) are now inactive by default and will throw
an exception if accessed. Activation needs preliminary approval by Product Management.
Please contact support in this case. Existing customers using these APIs are not
affected by this change and can use the APIs until further notice.