Set Permissions

An agent can create an order in Customer Service Center. The agent needs the necessary permissions.

  1. Select Administration > Organization > Roles > Permissions role.
  2. Click Business Manager.
  3. Select your site.
  4. Set the following permissions:
    • Orders
    • Customer Service Center
  5. Click Functional Permissions.
  6. Select your site.
  7. Enable the following permissions:
    • Adjust_Item_Price
    • Adjust_Shipping_Price
    • Adjust_Order_Price
    • Delete_Order_Note
    • Create_Order_On_Behalf_Of
    • Search_Orders
  8. Click Locale Permissions.
  9. Check locales to enable them, uncheck to disable them for this role.
  10. Click Apply.
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