The Endless Aisle app supports the following payment devices:
- Verifone PAYware mobile e335
- Verifone e355 with Verifone firmware
- Verifone 3e55 with Adyen firmware
- Verifone VX680 device with Adyen software (for payment only, not
printing)
- Verifone VX820 device with Adyen software
To integrate with a different device, you have to create a payment device
module.
Note: Your payment device should support EMV. You can check with the
manufacturer to be sure that it does. There might be additional
customization necessary to support EMV for the full payment
integration.
Connect a Supported Payment Device to the
App
You can connect through a direct connection, Bluetooth, or
Ethernet/Wi-Fi, as indicated in this table:
| Device: |
Can connect via: |
| Verifone PAYware mobile e335 |
Direct connect |
| Verifone e355 with Verifone firmware |
Bluetooth/direct connect |
| Verifone 3e55 with Adyen firmware |
Wi-Fi |
| Verifone VX680 device with Adyen software |
Wi-Fi |
| Verifone VX820 device with Adyen software |
Ethernet |
Update Firmware and Libraries
There are several
components to consider when connecting to a payment device.
- Hardware - For the supported payment devices, you should consult
the manufacturer for usage and troubleshooting.
- Firmware - The firmware in the device is updated every so often.
Generally, you should use the latest firmware available at the start
of an implementation; however, you might not want to update the
firmware during the development cycle, as issues can be encountered.
When the implementation is done, Salesforce doesn't recommend
updating firmware until an app upgrade is performed.
- Library - The device manufacturer supplies the library. This will
typically be an iOS (sometimes a JavaScript) library. These libraries
are generally updated on a regular basis to fix bugs or add support
for new devices. In general, it's good practice to update this
library to the latest version whenever there is a new release or when
implementation is done to get the latest bug fixes and support for new
devices.
Troubleshooting
| Problem |
Solution |
| There are times where the Adyen shuttle is paired via
Bluetooth to the iPad, yet the connection doesn't seem to be
set. You can often see this as a Status of Device Error in the
Admin Dashboard. Suspending and resuming the Adyen shuttle will
correct this. Nothing has to be done in the app. |
With the Endless Aisle app up and logged in, hold the
Adyen shuttle and press the red X down until you see
Suspending... Then press the green check mark until you see
Resuming... After this, the connection should be fine. You
should see a Status of Initialized in the Admin
Dashboard. |
| Setting up Endless Aisle to use adyenDevice for payment
in the user.js file cause an error in the console log when
building. The error in the console log looks like
this:
[ERROR] Script Error Couldn't find module:
com.demandware.adyen
[ERROR] Script Error Module
"adyenDevice" failed to leave a valid exports object
|
- In Appcelerator, edit Endless-Aisle-app/tiapp.xml .
- In the Modules section on the right, click the +
button.
- Select the com.demandware.adyen module and click
OK.
- Remove com.demandware.verifone by selecting in the
Modules list and selecting X.
|