Analytics and Reporting for Explicit Recommendations

Salesforce B2C Commerce reports on recommendations using pipeline processing reports and system logs.

B2C Commerce provides pipeline processing data in Reports & Dashboards. To view the pipeline reports, select Merchant Tools > site > Analytics > Reports & Dashboards. Select the Technical Dashboard tab.

Because many implementations use pipelines to process recommendations, the Pipeline Usage and Pipeline Errors reports can provide useful information when testing and troubleshooting recommendations. You can also use the Pipeline Debugger.

System logs capture information related to API processing, data staging, and error handling. These logs can provide useful information when troubleshooting recommendation-related issues. To access system logs, select Administration > Site Development > Development Setup > WebDAV Log File section.

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