Database transaction issues are not a common problem. If you experience a performance problem with your storefront, there are several other areas you might want to check before looking at the Object Churn Trends report. See also Troubleshooting Salesforce B2C Commerce Performance.
Below is an example of the object churn trend report:
The object churn trend report is available on your Production instance. You can use it to see spikes in database operations related to creating, updating, and deleting objects in the database.
If you have experienced a problem in performance and you suspect it might be because of a database deadlock or a spike in database transactions, do the following:
Look for distinct changes in trend for key object events, such as basket creation or basket updates. If a specific object shows a noticeable change in churn trend, examine the recent code and data changes related to that object. It might also be useful to interpret the trend in relation to the Session object for comparison purposes.
Seeing the number of sessions in relation to specific objects shows you how many of the object are being created, updated, or deleted per session. For example, If you know the average number of carts created for your site, as indicated by the metric ‘Cart Rate’ ( A Cart Rate of 25% means that one in every four sessions create a Basket object), then your basket trend line should be at the 4th quartile from where your session trend line is.
Data point Details
If you want more detailed data, hover a data point on the graph to see a summary of the database transactions for that data point.
Real time Data
Use the Real Time Trend tab to see data from the last hour in near real-time. This graph automatically updates.