Apple Pay on the Web Integration into Salesforce B2C Commerce Processes

Payments made using Apple Pay will be processed in the usual manner through a merchant's PSP.

Use of Apple Pay makes no changes to fulfilment, customer service, and the like. The merchant will continue to own the relationship with the customer, including all aspects of fulfilment, customer service, and the like. just as they would with any order from their site.

Use of Apple Pay makes no changes to the way returns are handled. Questions about orders or returns will be handled by the merchant’s business. The PSPs will provide all transaction information needed for returns the same as it is for all other transactions.

As long as the merchant continues to use the same PSP, no changes are required to their order management system or the payment settlement process.

The existing B2C Commerce storefront capabilities or integrations will be used for shipping and tax calculations. If the merchant uses B2C Commerce tax tables, for example, these will work “out of the box” after enabling Apple Pay.

Related Links

Apple Pay On the Web

Apple Pay On the Web Process

Apple Pay On the Web Supported Hardware

Apple Pay On the Web Supported Locales

Enable Apple Pay in Your Storefront

Configuring Apple Pay On the Web in Business Manager

Apple Pay Button Injection

Enable Apple Pay On the Web Using a LINK Cartridge

Enable Apple Pay On the Web for PSPs

Apple Pay On the Web Payment Authorization

Apple Pay On the Web Integration into B2C Commerce Processes