Control Center

Control Center enables you to monitor the state of Commerce Cloud instances and take appropriate action. Using Control Center, you can:

To use Control Center, you must first have an account in Account Manager, and this account must be assigned to the appropriate roles. Account Manager has two predefined roles that apply to Control Center: Control Center Administrator and Control Center User. Both roles are general roles covering broad capabilities. The first role, Control Center Administrator, gives the account full administrative control over your organization's instances in Control Center; this role also gives the account the ability to configure permissions for other users in Control Center. The second role, Control Center User, enables the account to perform any Control Center actions permitted by a Control Center administrator.

Within Control Center, administrators can define fine-grained roles ― specific roles that apply to a subset of Control Center users. These roles are designed to make configuration easier. A fine-grained role binds one or more users to a set of instance-level permissions. For example, suppose an administrator wants to give 10 users permissions to three sandboxes. One approach is to repeat the instance-level permissions for each user; this requires the administrator to specify instance-level permissions 30 times. Another approach is to define a role, which requires the administrator to specify instance-level permissions just three times, once per instance. The administrator can then assign all 10 users to that single role.

The administrator can also combine both configuration techniques (instance-level permissions and roles).

Note: If needed, you can ask your organization's account administrator to create an account for you in Account Manager. It's recommended that at least one person in the organization be assigned the Control Center Administrator role. This person can then log into Control Center, configure permissions for other users, and define fine-grained roles.

See the following topics for more information: