Edit order shipping address

The Edit Order Shipping Address page contains all the relevant shipping information for the Items in an order. An order might have any number of shipping addresses. If Items are shipped to different addresses, Shipping groups are created with specified shipping methods for each group of Items. You can edit the tax rate and whether shipping or handling are taxable. If any of these values are changed, Order Management recalculates the total tax based on the updated values.
Note: Address Format is based on country-specific rules for the included fields and their order of presentation. The address fields that appear on this dialog are based on the country selected from the Country drop-down list.

To access the Edit Orders Shipping Address page, follow these steps:

  1. In the Main accordion menu, select Orders Manager.
  2. Browse or search for an order as described in Searching for Sales Orders in the Administration Module.
  3. Select an order by clicking its ID. The Order details page opens.
  4. In the Items section, click the Edit icon ( ) below the shipping address or shipping group (if Items are split into more than one shipping address) to show and edit the shipping address fields. The Edit Order Shipping Address page opens.

The following table describes the fields, and buttons of the Edit Order Shipping Address page.

Fields and Buttons Description
Country drop-down A drop-down list of countries. The address format is based on the country selected from the Country drop-down list.
Attention A contact name to identify with the shipping address.
Company A company name.
Shipping Address (multiple lines) Based on the country selected, the shipping address fields.
Phone The phone number.
Email The email address
Shipping Method drop-down The shipping method. For example, Fedex, UPS.
Tax Rate A tax percentage as a decimal (for example, 17.5% would be 0.175. If a third-party tax rate table, then this field can be left blank. The tax rate might need to change when the address of the shipping address requires further change to the tax rate.
Tax Shipping checkbox A checkbox that when selected indicates that the shipping cost is taxable.
Tax Handling checkbox A checkbox that when selected indicates that the handling cost is taxable.
Note: If the tax rate or the status of taxing the shipping or handling costs are changed, Order Management recalculates the total tax based on the updated values.
Save button Saves and updates the system with the changes.
Cancel button Discards the changes and returns to the Order details page.