Order-Level Appeasements

Order-level appeasements, formerly known as miscellaneous credits on the Order Management user interface pages, are applied to specific charges at the order level.

Note: The Order Edit Misc. Credit Components setting in the Customer Service provider defines which order-level appeasement fields appear. If you don't see a particular field, check this setting.
The following topics illustrate how pricing is handled when order-level appeasements are applied to an unfulfilled order:
Note: Credits shouldn't be applied while an order is in waiting fulfillment status.