Sending Batches of Order Emails in the Administration Module

You can send an email for one or more Orders from any list of Orders in the Orders Manager by following these steps:

  1. In the Main accordion menu, select Orders Manager.
  2. Select a list of Orders from the Order Summary or search for Orders using the form at the top of the page as described in Searching for Sales Orders in the Administration Module.
  3. Select one or more Orders in the list using the checkboxes.
  4. Select Create Email Batch from the Run an action on these ___ orders drop-down list. The Select Template and Select Batch Option drop-down lists appear.
  5. Select an email template to use from the Select Template drop-down list.
  6. Select one of the following options from the Select Batch Option drop-down list:
    • Skip Duplicates: An email is only sent if the Customer has not already been sent that exact email.
    • Send All: Duplicate emails to the same Customer are all sent.
  7. Click GO to send the emails. No feedback appears.