Order Management is a customizable, cloud-based order management system that provides a wide range of order management capabilities. See What's New for details on changes since the last release.
Learn more about:
| Order Management Systems | Understand basic concepts |
| Overview | Manage your Order Management system |
| Salesforce B2C Commerce Integration | Integrate Order Management with Commerce Cloud B2C Commerce |
| Internationalization | Internationalize and localize Order Management |
| Administration | Configure Order Management and manage the order management process |
| Customer Service Center | Manage customers, orders, and returns |
| Fulfillment Center | Manage warehouse inventory, receiving, order allocation, and fulfillment |
| Retail Center | Manage orders allocated to retail store sites |
| Payment Providers | Configure payment service providers in Order Management |
| Operations | Perform routine, on-demand, and manual operational activities |
| Reporting Services | Manage custom reports |
See the Glossary to better understand order management terminology.