Commerce Cloud Order Management 20.10

Commerce Cloud Order Management is a customizable, cloud-based order management system that provides a wide range of order management capabilities. See What's New for details on changes since the last release.

Note: This information is for legacy Commerce Cloud Order Management. See the new Salesforce Order Management product in the Trailblazer Community.

Learn more about:

Order Management Systems Understand basic concepts
Overview Manage your Order Management system
Salesforce B2C Commerce Integration Integrate Order Management with Commerce Cloud B2C Commerce
Internationalization Internationalize and localize Order Management
Administration Configure Order Management and manage the order management process
Customer Service Center Manage customers, orders, and returns
Fulfillment Center Manage warehouse inventory, receiving, order allocation, and fulfillment
Retail Center Manage orders allocated to retail store sites
Payment Providers Configure payment service providers in Order Management
Operations Perform routine, on-demand, and manual operational activities
Reporting Services Manage custom reports

See the Glossary to better understand order management terminology.

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