Payment Service Providers

Payment processing services are third-party vendors who process payments using various payment methods across all sales channels and geographic regions. Order Management supports multiple payment methods, such as credit cards, debit cards, online banking, PayPal, and gift cards, and interfaces with a wide variety of external payment processing services. In Order Management, the payment processor and its supported payment methods are configured in the External Processors (Payments) in the Administration module.

Order Management is integrated with a wide range of US-based and global payment processors.

Each payment processor offers a range of configurable options for each of their payment methods, such as:

See the table for settings available for each payment processor.

Note: Contact Commerce Cloud Support to configure the proper settings for your payment processors.

In Order Management, you can set when payments are captured to meet your specific business requirements. Order Management receives orders from B2C Commerce with an Authorization only (Auth Only) payment or immediate authorization and capture (referred to as a ‘Sale’) payment. To use this Sale transaction type, configure the Order Entry Payment Transaction Override field in the Customer Service Provider.

The following table shows the supported (version 2) payment processors.

Payment Gateway

Processor Authorize Capture Sale Void Credit Refund Multi-Capture Multi-Currency Tokenization Asynchronous Mode TLS 1.2 Security
Adyen CIM    
First Data Global Gateway E4  
Klarna – US & UK          
  • YourPay
  • First Data and Card Service International
Moneris eSelectPlus (Canada)      
PayPal Credit      
PayPal DirectPay      
PayPal PayFlow Pro  
† CyberSource supports the Apple Pay payment method.

Gift Card Payment Gateway

Processor Authorize Capture Sale Void Credit Refund Multi-Capture Multi-Currency Tokenize Balance
FirstData ValueLink              
Paymentech Salem          
Paymentech Tampa          
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