Customizing Error Messages

To customize your error messages:

  1. Select Administration > Site Development > Custom Error Pages and download a template .zip file that contains all the error pages.
  2. Customize these files to meet your requirements.
  3. Archive your work and upload it here.
  4. After your upload, the .zip file is automatically extracted and the content located on the web server.
    Note: The content is loaded to the web server via a job that runs every 2 hours. Be aware that you might have to wait up to 2 hours to see the content on the server.

    You can modify the file later by downloading the most recently uploaded .zip file.

Note: These customizable error pages are organization wide, and not site-specific.