Gift Certificate Site Preferences

Specify how you want to handle gift certificates within the Business Manager.

  1. Select site > Merchant Tools > Site Preferences > Gift Certificates.
  2. Enter or select the following settings:
    Option Description
    Sender Name Appears on emails sent from Salesforce B2C Commerce to the customer.
    Sender Email Return address. Appears on emails sent from B2C Commerce to the customer.
    Email Template Name of the ISML template used to format the email (or template of your choice).
    Gift Certificate Code Masked

    Controls if the gift certificate codes are exported in clear text or masked.

    • True: masks all but the first four characters of a gift certificate code
    • False: shows all characters of gift certificate codes in clear text
    Export Merchant ID Controls if the gift certificate merchant ID is exported.
  3. Click Apply.

    For example:

    Sender Name Customer Support
    Sender Email [email protected]
    Email Template marketing/giftcertificateemail.isml
    Gift Certificate Code Masked True
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