Omnichannel Inventory Integration Setup and Configuration

Plan and implement your integration of Salesforce Omnichannel Inventory with B2C Commerce.

Planning the Integration

Before you begin, review the organization of your inventory and design a system to meet your specific business needs. Some of the decisions to consider include:

If you’re adding Omnichannel Inventory to an existing B2C Commerce implementation, these considerations also apply:

Implementing the Integration

Setup and configuration of the integrated inventory system includes these steps:

  1. Prepare Omnichannel Inventory
  2. Prepare B2C Commerce
  3. Set up the trust relationship between Omnichannel Inventory and B2C Commerce
  4. Activate the integration

For detailed instructions, see the Salesforce Omnichannel Inventory Implementation Guide.

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