Associate a Merchant Account to the Instance

To configure settings for the Stripe integration for payments, create and associate a Commerce Payments merchant account with this Commerce Cloud instance. Then complete onboarding with Stripe.

To access the Commerce Payments configuration settings, create a merchant account through a Commerce Cloud instance.
  1. Select Administration > Global Preferences > Salesforce Payment Setup.
  2. Create and associate a Commerce Payments merchant account.
    1. On the Stripe Account Associate page, select Create a Stripe Account with Salesforce Payments.
    2. Click the Country Code dropdown and select the country where the account-holding organization resides or where the business is legally established.

    If you’ve previously created a Commerce Payments merchant account for another Commerce Cloud instance, you can associate that account to other Commerce Cloud instances.

    • On the Stripe Account Association page, select Associate a Salesforce Payments Stripe Account with this Instance.
    • In the Stripe Account ID field, enter the ID for an existing Commerce Payments Stripe account. You can access the ID from your instance’s Salesforce Payment Setup page or from the Stripe Dashboard’s Account Details page.
  3. Click Next.
    The page refreshes with a message that your account was created and associated. A status prompt shows your onboarding status.
    If not done, click Onboard with Stripe. You’re then redirected to the Stripe site. See Onboard Your Stripe Account.
    If done, the Onboard with Stripe button doesn’t display. Instead, the status is Onboarding Complete.
The Associated Stripe Account section of the page shows the merchant account number associated. To remove the association between the merchant account and this instance, click Remove Account Association, and then confirm the removal of the association. To permanently delete the account, go to the Stripe Dashboard.
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