Configure Express and Multi-Step Checkout

With Commerce Payments, you can configure Express Checkout such as for Apple Pay or Pay Now and Multi-Step Checkout such as for credit cards, SFRA Debit, iDEAL, or BanContact payment methods. Payment methods are available in any country where Stripe supports them.

  1. In Business Manager, select a site.
  2. Select Merchant Tools > Ordering > Commerce Payments.
  3. On the Commerce Payments page, click Configure to activate Express and Multi-Step checkout. Then you can select specific payment methods for your shoppers within each mode. No payment methods can be selected until its checkout mode is activated.
  4. On the Payments Configuration window, you can select to activate either Express Checkout, Multi-Step Checkout or both at the same time.
  5. Click Next.
    You’re prompted to acknowledge your selection.

    The following are based on the payment modes selected for activation.

    • If you activated Express Checkout, the credit cards payment method is automatically enabled in Commerce Payments for Express Checkout transactions, as many Express Checkout payment methods, such as Apple Pay or Google Pay, use credit cards. This has no impact on the methods enabled for Mutli-Step Checkout.
    • After you activate Multi-Step Checkout, you can no longer manage payment methods and processors via Merchant Tools > Ordering > Payment Methods or Merchant Tools > Ordering > Payment Processors.
    Note: When you deactivate multi-step checkout on a site, shopper payment information doesn't migrate between B2C Commerce and Stripe. Any payment account information that was stored in Stripe before the site was deactivated isn't available or viewable in the registered shopper’s account on the storefront.
  6. Click Activate.
    The Commerce Payments page reappears with a notification of your successful payment method activation. By default, the associated payment methods are selected. For example
    • For Express Checkout, Apple Pay and Pay Now are selected by default.
    • For Multi-Step Checkout, the credit card method is selected by default.
  7. (Optional) You can check to select or uncheck one or more of the associated payment methods offered at your site.

    If you unchecked all payment methods and then clicked Save, a warning message informs you that you have no payment methods selected. For shoppers to complete their payment transactions, you must activate Express Checkout or Multi-Step Checkout, select one or more payment methods and click Save.

  8. (Optional) If you selected the Apple Pay payment method and you want to register your Apple Pay domain, click Manage Apple Pay Domains. See Register an Apple Pay Domain.
    If you activate Apple Pay without adding a domain, you can add the domain later via Settings. Save the Apple Pay selection before you add an Apple Pay domain. Also, the host at the domain must have a valid, trusted, and active SSL certificate.
  9. Select the payment methods offered on your site.
    During checkout, activated payment methods are based on the currency of the shopper’s basket. Your site can use multiple currencies. For details on how customers can check out baskets in their preferred purchase currencies, see Multi-Currency Sites.
  10. Save your work.
  11. (Optional) To deactivate the Express Checkout or Multi-Step Checkout methods
    • Click Configure.
      Note: You can't activate one checkout method and deactivate the other checkout method at the same time.
    • On the Payments Configuration window, click the payment method that you want to deactivate.
    • Click Next. A confirmation message appears.
    • Click Deactivate. The Commerce Payments page reappears with a confirmation message. If deactivated, be sure to have an alternate payment processor set up. If you don’t have at least one payment processor set up, shoppers can’t pay for purchases and can't check out their purchases.
    • To reactivate, repeat the activation process.
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